Privacy Policy

The Australian Finishing School™ formally Success with Manners PTY LTD is an international etiquette and protocol consultancy located in Sydney, Australia. We operate business etiquette, protocol and finishing school training with the accreditation of Minding Manners. All materials and wording on our website and programs are bound by copyright.

At Australian Finishing School™ we recognise that privacy is important. If you have any questions about this Privacy Policy, please feel free to email us at: info@australianfinishingschool.com. This privacy policy sets out how Australian Finishing School™ uses and protects any information that you give Australian Finishing School™ when you use this website.

Australian Finishing School™ is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Australian Finishing School™ may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are in agreement with any changes. This policy is effective from 5th October 2017.


What we Collect

We may collect the following information:

Name, title and position

Contact information including email address and telephone number

Demographic information such as postcode, preferences and interests

Other information relevant to program development and course offerings

Other information relevant to customer surveys and/or offers


What we do with the Information we Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping
We may use the information to improve our products and services
Demographic information such as postcode, preferences and interests
Other information relevant to program development and course offerings
Other information relevant to customer surveys and/or offers

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use Cookies

A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to Other Websites

Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Control of your Personal Information

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting. You may request details of personal information that we hold about you under the Commonwealth Privacy Act 1988. A small fee will be payable. If you would like a copy of the information held on you please write to us at Australian Finishing School™. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.


Terms & Conditions

Australian Finishing School™ is an international etiquette and protocol consultancy located in Sydney, Australia

ABN: 98153658069

Program and Course Availability

Australian Finishing School™ reserves the right to modify the assortment of etiquette and other programs and sessions including dates, times, availabilities and prices according to the constraints imposed by the directors, partners and suppliers. Australian Finishing School™ also reserves the right to inform the consumer about the above modifications. In the case of prolonged unavailability of a class, Australian Finishing School™ will propose to the consumer an equivalent substitute course or the total reimbursement of the original course.

Prices

Prices are given in Australian Dollars and are effective at the time of the order’s validation by the consumer. These prices do not include the contribution to the translation costs. Translation costs are additional and will be indicated before the final validation of the order form.

Payment

The accepted methods of payment include: bank wire transfers, cheques payable in Australian Dollars (from an Australian based bank account at least three weeks prior to the course), credit/debit cards (via PayPal) or cash. For any other method of payment, please contact Australian Finishing School™ by telephone at +61413100801 or by email.

Course Dates and Timetables

The etiquette and other course schedules are planned in advance and may be communicated on demand via email or telephone. They are also available on the Australian Finishing School™ website. Success with Manners reserves the right to modify the course schedules and places at any time. In case of complete cancellation of a course by Australian Finishing School™, we commit ourselves to reimbursing the whole of the amount of your course or to rescheduling the course to a later date.

Languages

Australian Finishing School™ is international. The courses are given in English and can be translated into French, Russian, Arabic, Japanese, Chinese or most other languages with translation costs at the client’s expense.

Reception of Foreign Participants

Each participant is responsible for his or her Visa, travel and other administration arrangements. Australian Finishing School™ has a variety of hotel partners and would be pleased to provide you with additional information; however reservations and bookings are your sole responsibility.

Insurance

Australian Finishing School™ maintains Business Liability Insurance. Each participant shall be regarded as carrying his or her own risk for personal injury or loss of property during the program. We strongly recommend that, at the time of the booking your travel, you take out a travel insurance policy of your choice. The policy taken should include loss of deposit/registration fee through cancellation, medical insurance, loss or damage to personal property, financial loss through disruption to accommodation or travel arrangements due to business failures, strikes or other industrial action, other Force Major occurrences or Acts of God. Australian Finishing School™ is in no way responsible for any claims concerning insurance.

Booking Terms and Conditions

A registered place is only confirmed once we have received your deposit or payment in full. You will receive a payment receipt and a Letter of Confirmation. Venue details are included in the Letter of Confirmation